Suddenly CF7 Stopped Working

Dear Support Team,

Today i was checking all forms on my website before launch but contact forms suddenly stopped working which is having cf7 conditional fields. Dropdowns are not working properly. This the form link

https://www.madsbox.com/customize-mobile-cover/

When we choose Apple in Choose mobile brand option it should display all Apple mobiles available (previously it was working right now it is not working) and under choose design pattern when we select image or text it should display another dropdown. I think something is blocking the script can you please check and suggest on priority basis its a humble request

Hello,

Your forms have errors that is why they stopped working https://gyazo.com/191e9f6dfa30319b6facd668185cb12b

Enter each form and correct https://gyazo.com/a7566c9d9629dd86af9d83220d70867a

Best Regards

Dear Support Team,

We are only using those forms which are not having errors

Customize Coasters
[contact-form-7 id="36420" title="Customize Coasters"]

Customize Mobile Cover
[contact-form-7 id="36423" title="Customize Mobile Cover"]

Customize Posters
[contact-form-7 id="36422" title="Customize Posters"]

Customized
[contact-form-7 id="177" title="Customized"]

Customized Coffee Mug
[contact-form-7 id="36418" title="Customized Coffee Mug"]

Customized Women
[contact-form-7 id="36413" title="Customized Women"]

Also mobile(Hamburger) menu is not working in the pages where we have attached cf7 shortcode

https://www.madsbox.com/customize-your-product/
https://www.madsbox.com/customize-your-product-women/
https://www.madsbox.com/customize-mobile-cover/
https://www.madsbox.com/customized-coffee-mugs/
https://www.madsbox.com/customize-coasters/
https://www.madsbox.com/customize-posters/

Dear Support Team,

Can you please check mobile menu is also not clickable it seems that something is blocking the javascript can you please check

Hello,

Your menu consists of custom links without url so they are not clickable https://gyazo.com/81474281c6b509c7f7c64c7ea6ad1372

Your menu works well https://gyazo.com/07544b0e22ef4ab15c0c5c6d0be52cdc

Add URLs to menu

Best Regards

Dear support team,

Can you please tell why cf7 is not working we are only using forms which are not having errors. Previously these forms were working fine

Dear support Team,
When we are going to this page.

https://www.madsbox.com/customize-your-product/

The mobile menu is not working. Unable to click on hamburger menu

Dear Support team,

Mobile menu is not working only on below mentioned pages which is having cf7. When we click on submit button it redirects to form id can you please check and suggest. In these forms I have used CF7 conditional fields.
https://www.madsbox.com/customize-your-product/

https://www.madsbox.com/customize-your-product-women/
https://www.madsbox.com/customize-mobile-cover/
https://www.madsbox.com/customized-coffee-mugs/
https://www.madsbox.com/customize-posters/

Please, disable all plugins that are not related to our theme and enable WP Debug in the file wp-config.php.

Dear Support Team,

I have disabled the plugin and enable WP Debug in the file wp-config.php but it is not displaying any issue can you please help us in fixing this solution. Menu links and Contact form 7 in selected pages not working as i have mentioned earlier

Please, disable all plugins that are not related to our theme and enable WP Debug so we can check it.

I cant disable all plugins as i have coded some html in forms in cf7 if i disable it all coding will be losted

There is no other way to detect which plugin causes this issue. It is not our theme’s bug and you can check it switching to default WordPress theme.

Dear Support Team,

I have added some custom js scripts in function file can you please check is it properly inserted or not

Dear Support Team,

I have switched to wordpress default theme now cf7 and mobile menu is also working fine. When i have selected samsung it displays another dropdown containing samsung devices please refer to below mentioned images. I Think It is problem with the theme

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Dear Support Team,

I have added below mentioned code in function.php file to remove the include_blank section. can you please tell how to properly insert this code in function.php file

//Adding Placeholder in CF7 Dropdwon
function my_wpcf7_form_elements($html){
function ov3rfly_replace_include_blank($name, $text, &$html) {
$matches = false;
preg_match(‘/<select name=”‘ . $name . ‘”[^>]*>(.*)<\/select>/iU’, $html, $matches);
if ($matches) {
$select = str_replace(‘<option value=””>—</option>’, ‘<option value=””>’ . $text . ‘</option>’, $matches[0]);$html = preg_replace(‘/<select name=”‘ . $name . ‘”[^>]*>(.*)<\/select>/iU’, $select, $html);}}
ov3rfly_replace_include_blank(‘menu-121’, ‘Choose Product Type’, $html);ov3rfly_replace_include_blank(‘choose-color’, ‘Choose Color’, $html);ov3rfly_replace_include_blank(‘select-size’, ‘Choose Size’, $html);ov3rfly_replace_include_blank(‘boysvneck-color’, ‘Choose Color’, $html);ov3rfly_replace_include_blank(‘boysvneck-size’, ‘Choose Size’, $html);ov3rfly_replace_include_blank(‘menu-mensfullsleeve’, ‘Choose Color’, $html);ov3rfly_replace_include_blank(‘menu-mensfullsleevesize’, ‘Choose Size’, $html);ov3rfly_replace_include_blank(‘menu-quantity’, ‘Choose Quantity’, $html);ov3rfly_replace_include_blank(‘menu-design’, ‘Select Design You Need’, $html);ov3rfly_replace_include_blank(‘menu-women’, ‘Select Product Type’, $html);ov3rfly_replace_include_blank(’roundneck-color’, ‘Choose Color’, $html);ov3rfly_replace_include_blank(’roundneck-color’, ‘Choose Color’, $html);ov3rfly_replace_include_blank(‘select-womenroundnecksize’, ‘Choose Size’, $html);ov3rfly_replace_include_blank(‘womenscroptop-color’, ‘Choose Color’, $html);ov3rfly_replace_include_blank(‘womenscroptop-size’, ‘Choose Size’, $html);ov3rfly_replace_include_blank(‘menu-womensfullsleevetopcolor’, ‘Choose Color’, $html);ov3rfly_replace_include_blank(‘menu-wommensfullsleevetopsize’, ‘Choose Size’, $html);ov3rfly_replace_include_blank(‘menu-womenquantity’, ‘Choose Quantity’, $html);ov3rfly_replace_include_blank(‘menu-womendesign’, ‘Choose Design You Need’, $html);ov3rfly_replace_include_blank(‘menu-175’, ‘Choose Design Mug’, $html);ov3rfly_replace_include_blank(‘coffee-mugdesign’, ‘Choose Mug Design Pattern’, $html);ov3rfly_replace_include_blank(‘menu-coasterdesign’, ‘Choose Coaster Design Pattern’, $html);ov3rfly_replace_include_blank(‘menu-poster’, ‘Choose Poster Type’, $html);ov3rfly_replace_include_blank(‘menu-posterdesign’, ‘Choose Poster Pattern’, $html);ov3rfly_replace_include_blank(‘menu-mobilecover’, ‘Choose Mobile Brand’, $html);ov3rfly_replace_include_blank(‘menu-apple’, ‘Choose Apple Series’, $html);ov3rfly_replace_include_blank(‘menu-samsung’, ‘Choose Samsung Series’, $html);ov3rfly_replace_include_blank(‘menu-xiamoi’, ‘Choose Xiaomi Series’, $html);ov3rfly_replace_include_blank(‘menu-oppo’, ‘Choose Oppo Series’, $html);ov3rfly_replace_include_blank(‘menu-vivo’, ‘Choose Vivo Series’, $html);ov3rfly_replace_include_blank(‘menu-oneplus’, ‘Choose OnePlus Series’, $html);ov3rfly_replace_include_blank(‘menu-motorola’, ‘Choose Motorola Series’, $html);ov3rfly_replace_include_blank(‘menu-htc’, ‘Choose HTC Series’, $html);ov3rfly_replace_include_blank(‘menu-google’, ‘Choose Google Series’, $html);ov3rfly_replace_include_blank(‘menu-sony’, ‘Choose Sony Series’, $html);ov3rfly_replace_include_blank(‘menu-nokia’, ‘Choose Nokia Series’, $html);ov3rfly_replace_include_blank(‘menu-lenovo’, ‘Choose Lenovo Series’, $html);ov3rfly_replace_include_blank(‘menu-micromax’, ‘Choose Micromax Series’, $html);ov3rfly_replace_include_blank(‘menu-LG’, ‘Choose LG Series’, $html);ov3rfly_replace_include_blank(‘menu-Leeco’, ‘Choose Leeco Series’, $html);ov3rfly_replace_include_blank(‘menu-Asus’, ‘Choose Asus Series’, $html);ov3rfly_replace_include_blank(‘menu-coolpad’, ‘Choose Coolpad Series’, $html);ov3rfly_replace_include_blank(‘menu-Huawei’, ‘Choose Huwaei Series’, $html);ov3rfly_replace_include_blank(‘menu-Infocus’, ‘Choose Infocus Series’, $html);ov3rfly_replace_include_blank(‘menu-mobilecoverpattern’, ‘Choose Design Pattern’, $html);
return $html;
}
add_filter(‘wpcf7_form_elements’, ‘my_wpcf7_form_elements’);

When i am removing this code everything was working fine can you please check and suggest

Dear Support Team,

Please help us in rectifying this issue its urgent

Sorry, but theme support doesn’t cover questions that require additional code customizations or review of 3rd party custom codes.

Dear Support Team,

But in your feature lists it is clearly mention that your theme is compatible with contact form 7. Please check it its not that much difficult for you to figure out. Please help me i am not a developer cant figure out what is the issue

Yes, it is fully compatible with this plugin. But the code you added is not a part of the plugin. If you are not a developer so better not to use additional codes that may harm your website.

so you cant provide us a solution for this problem so sad to hear from support team

We can help you with any question that is connected to our theme. But we don’t provide support for 3rd party plugins and additional code customization. We hope for your understanding.

Dear support Team,

Thanks for your precious help.

You are welcome.

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