SVG icons problem

Hi, we have got some problem with svg icons. They stop to working and we get error message as you see on attached file. We try to add another svg files but still dont working.
Please help us what is the proble.

Kind Regards
Tom

Attachments:

You must be logged in to view attached files.

Hi,

It seems that file_get_contents function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.

Regards

The Siteground support say this, but the problem still have:

“I have configured your php.ini file with the following parameters:

Code:
disable_functions = Off
allow_url_fopen = On

Please check and verify on your end if the matter has been resolved. If you continue to experience this issue, we would need a detailed step-by-step guide how to replicate it. We would need a guide like: go to this URL, click here and there, do this and that, it will happen this and etc. If any login details are required for replication of the issue we would need them as well.”

We still see the same error on your home page https://gyazo.com/353f48a606ab698d586e7693fc74bdee

Siteground reply->

The problem seems to be purely related to the website’s configuration, as the file_get_contents function is working correctly. I was able to test this by creating a test.php script which uses the file_get_contents function to print the contents of another test file – test.txt:
——————————————
Code:
<?php
$test=file_get_contents(‘./test.txt’);
echo $test;
?>
——————————————
Code:
matractr@es80 [~/public_html]# php test.php
This is a test file
——————————————
In this case, I would recommend contacting the developers of the woodmart-core plugin for further assistance, as such cases are beyond the scope of our support and require the attention of an experienced developer.

The code from that test file get contact not via HTTP as shown on the screenshot https://gyazo.com/353f48a606ab698d586e7693fc74bdee
It can’t open the file using HTTP url

Siteground support close this issue:
“I’ve checked the case again, however, the issue does not seem to be related to the server’s configuration, but rather to the plugin itself. This being said, I’m afraid that such cases fall beyond the scope of our supper and the best course of action would be to contact the plugin’s developers again or another third-party WordPress specialist.”
—————-
Now i see that wpbakery plugin also stop working its empty.
I send you admin login please take a look closer.

Frontend Wpbakery working but on backend its empty

Please, disable all external plugins so we can check what is wrong there.

Ok we turn off all, the svg icon+wpgakery problem still have.

You still have a lot of plugins active. Also, you need to update the theme to the latest version and switch to the parent theme. After update, you will need to update all the required plugins via Appearance -> Install plugins.

We update everything but, now wpbakary working. But main page svg icons still dont working.

Ok never mind its not soo important, we change it to regular icons…thanks for your assistance.

OK, let us know if you will have any additional questions.

[Author]

Posts