SVG image is not showing up after migrating to live site

Hello Dev Team,

I am using the tools demo template for my home page. The svg icons were working fine in the local computer but they are not showing up after I migrated it to the live server using all in one migration plugin. The tools template is using the information box element and works for png and jpeg but its not working for svg images. I will send you the error log generated in my WordPress folder.

This is another issue I would like to bring forward and which was there before any migration.
When I click on enlarge button in the single product page it opens up the lightbox to view the image. As soon as the light box opens the beginning 1 or 2 seconds the image looks clear but in the 3rd second the image becomes blur.

Could you please provide some help for this issues.

-Rabin Adhikari

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Hello,

I saw the screenshot you attached and tried to visit your website.

1) It seems that file_get_contents function for URLs is disabled on your server.
You need to contact your provider and ask to enable this option.

2) I was unable to visit it displayed an Error database connection..

Screenshot for Clarification: https://gyazo.com/21e32d8130e938ba00125240490d729d

Please make sure that your website is working to check it myself and help you out accordingly.

Regards.
Xtemos Studios

Hello Dev Team,

I have set up the database the site should work now. Could you try one more time.

-Rabin Adhikari

Hello Dev Team,

As you mentioned earlier that it could be a server issue and I searched for it and I enabled the allow_url_fopen function in the multiphp ini editor and the svg’s images showed up perfectly.

I would like you to provide some help with the lightbox product image as I mentioned in the first message.

After opening the lightbox you have to wait 1 second and the image becomes blurred. But if you open the image by right click open in new tab the image shows up clear.

-Rabin Adhikari

Hello,

We are Glad that your issue with the SVG icons has been resolved.

And the product URL you sent is displaying 404 not found.

Screenshot for Clarification: https://gyazo.com/9064adb9dec29a30fd2e1bd8adc0cac5

Please provide the url of the correct product to check it myself and help you out accordingly.

Best Regards

Hello Dev Team,

Yesterday I was working on the migration of the website again so the URL which I provided earlier showed 404 error but the URL should work fine now. I won’t be doing any updates today so please have a look one more time for the lightbox issue which I mentioned earlier.

-Rabin Adhikari

Hello,

I have tried to visit your website and the website is not working. Please make sure that your website is working to check it myself and help you out accordingly.

Screenshot for Clarification: https://gyazo.com/a2992f1018ec05d214bf674c0eecb3c5

Regards.
Xtemos Studios

Hello Dev Team,

Sorry for the inconvenience actually while uninstalling the revolution slider my website crashed and showed critical errors. But now the problem is solved and the website is running. Please take a look at this product the image gets blurred after 1 second in the lightbox but seems fine when opened in a new tab.
https://itgroup.com.np/product/canon-pixma-gm4070/

-Kind Regards
Rabin Adhikari

Hello,

I have visited your website and there is no such issue as you mentioned. Please clear cache and check back.

Screenshot for Clarification: https://gyazo.com/6bf5577d8988625bee63b1b4fa96a7f3

Best Regards.

Dear Support Team,

I will make it more clear about my issue. When you open a product page and just use the mouse hover zoom the image is fully clear, fully clear in the sense the texts on the products aren’t blurred. The issue is that when you open enlarge the product image it opens the lightbox right. After it opens in a blink of an eye the image turns slightly blurred you can notice this especially in the text printed over the products, just open the image in a new tab and switch between the tabs to check the difference in the blur. Why is this slight blurring of images in the lightbox present could you please provide some solutions if possible.

-Rabin Adhikari

Hello,

Sorry but the product image is of good quality there is no blur effect as you mentioned.

Screenshot for Clarification: https://gyazo.com/6c696395d04fffefc4af84e6cc9e44c3

Best Regards.

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