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SVG image not displaying

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #152498

    mourtagh
    Participant

    Hi,

    With the help of Safe SVG plugin I do download SVG images to media library easily and they seem to be working fine. However, when I upload it as a logo, it does not display on the front end. Hope you can help me with this issue.

    #152499

    mourtagh
    Participant

    And the problem seems to be with the header. I checked the logo in the footer and it shows perfectly.

    #152552

    Hello,

    As your SVG logo not showing on front end and you said that the logo shown in your footer but not in the header.

    You need to make sure that you are using that specific logo in your default header from WoodMart >> Header Builder.

    After this kindly deactivate your third party plugins and then check back your site if the issue is still there then share your login credentials so I can test your site and help you out.

    Best Regards.

    #152563

    mourtagh
    Participant

    I deactivated all the third party plugins, but still the issue remains. What’s more, the logo in the footer disappeared, as well.

    There is one more issue I would like you to check. Although the website loads fast enough, it takes an age for the pictures to load. And when I activate some of the optimization plugins, pictures load only after the reload. Please, check that as well.

    #152564

    Hello,

    In general, our theme is already optimized and don’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images or other resources. So we suggest you to remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and caching plugin like WP Super Cache or use WP Rocket for both tasks. Also, you can use GTmetrix tool to see what makes your website slow and optimize these parts of your website.

    Your provided password is not working for me. Kindly provide me the correct login details and also share your logo file.

    Screenshot for clarification: https://jmp.sh/yrmJmaN

    Best Regards.

    #152598

    mourtagh
    Participant

    Hi,

    Sorry for the late response. My concern was not about the speed of the website. It was about the pictures loading after I clicked on the reload, when the page loaded for the second time.

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    #152756

    mourtagh
    Participant

    I kindly ask you to have a look on this issue.

    #152807

    Hello,

    Kindly disable the “Lazy loading for images” option from Theme Settings >> Performance >> LAZY LOADING and then check back your site.

    Also please flush the CloudFlare CDN Cache from the server and disable it during the site development. It might your CDN cache issue.

    Screenshot: https://jmp.sh/ny7tikU

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)