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SVG Problem with Information Box

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #100135

    almasrayan
    Participant

    Hi,
    I have problem in information box when using svg icons.
    When I check developer tools, there is nothing in “info-svg-wrapper”.
    I also checked “allow_url_fopen” and its enabled.
    We have brands carousel with SVG logo in home page and SVG logos are showing without problem.
    please help me to resolve the problem.
    thanks.

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    #100151

    Hello,

    You need to open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”31″ height=”40″ attributes to your <svg> tag like it is shown: http://prntscr.com/m3najz

    Then you will need to re-upload your icons in WordPress Dashboard.

    Best Regards

    #100258

    almasrayan
    Participant

    Hi,
    Thanks for reply. I use SVG’s that already has those attribute. (please see attachment).
    Not resolved!

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    #100295

    Hello,

    If SVG is showing in other places it means that something wrong with SVG, test the box with a SVG which works. If you still have the problem deactivate all the plugins not related to the theme so that we could check.

    Best Regards

    #104392

    almasrayan
    Participant

    Hello,
    Sorry for delay. We disabled all plugins not related to the theme. So you can check.

    Thanks.

    #104397

    almasrayan
    Participant

    Hello again,

    It seems svg is showing. I check the plugin one by one to detect the problem.

    thanks.

    #104411

    almasrayan
    Participant

    Hello,

    The problem is “iTheme Security” plugin. I unchecked the option “Enable HackRepair.com’s blacklist feature” in “Banned Users” section and problem resolved.

    Thanks.

    #104415

    Hello,

    That is great. If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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