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Swatches Issue on Hompage and Shop Page

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #214850

    n.pervaiz
    Participant

    Hello,

    we have Problem on the “Home” Page in “German” Site the Swatches if we select them the Item is not changed. English site it works.
    https://prnt.sc/tpvg92

    https://prnt.sc/tpvhcz

    On Shoppage on both sites German and English not working.

    https://prnt.sc/tpvijf

    #214862

    Hello,

    Try to add the following PHP code snippet to the child theme functions.php file to fix this

    add_filter( 'woodmart_swatches_on_grid_right_order', '__return_false' );

    Regard’s.
    Xtemos Studio.

    #214863

    n.pervaiz
    Participant

    Didnt help. Still same as before.

    #214870

    Artem Temos
    Keymaster

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #214875

    n.pervaiz
    Participant

    1.We have Problem on the “Home” Page in “German” Site the Swatches if we select them the Item is not changed. English site it works.

    This issue we found why it is not working. We need to activate “Lazy Loading on Image” to get it work on German Site.

    https://prnt.sc/tpwx04

    Why do we need to activate that if we already have Lazy Loading in WP-Rocket ?

    2. Shoppage is not working.

    3. Send you the Admin Access.

    #214888

    n.pervaiz
    Participant

    For 1. We have another Issue when we activate the Lazy Load Image on the Homepage then our Page speed goes down ! The Images are not rezised.

    https://prnt.sc/tpxiig

    #214992

    Artem Temos
    Keymaster

    Please, disable all external plugins that are not related to our theme and disable WP Rocket lazy loading if you are using it.

    #215005

    n.pervaiz
    Participant

    Hello,

    we already tried both. It is not working.

    You can try yourself !

    Thanks

    #215006

    Artem Temos
    Keymaster

    Please, keep all plugins disabled so we can check. And disable WP Rocket temporarily too.

    #215015

    n.pervaiz
    Participant

    Now we deactivated Imagyfy amd WP Rocket and found that when we switch on Imagify it is creating Issue.

    Is your Theme not working with Imagify ? We need Imagify as well. How can we solve that ?

    #215040

    Artem Temos
    Keymaster

    Sorry, but we didn’t test our theme with this plugin and it may not work correctly with all theme functions. We see that it customizes default images HTML structure and by doing that, break our theme’s scripts.

Viewing 11 posts - 1 through 11 (of 11 total)