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Swatches showing as dropdown

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  • #523012

    dudu
    Participant

    Hi guys.
    I’m trying to make Woodmart show my attribute swatches as showed in the attribute settings, but I can’t make it work. The attributes are showing as dropdowns.
    Could you please help?
    Attached are screenshots of the site settings.

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    #523226

    Hung Pham
    Keymaster

    Hi dudu,

    Thanks for reaching to us.

    The dropdown style of Variants might be appearing on your Site for the Products due to the Attributes that you might have used under a Product are not the ones defined under the Dashboard > Products > Attributes. You might have added the Attributes something like this on your Site.

    So, if you have done something like that then you have chosen a bit of an incorrect way. You need to use the Attributes on your Products that are defined under the Dashboard > Products > Attributes > and then add them under the Products like selection style not the vertical line style, please refer to the image for reference https://snipboard.io/j7dy5M.jpg

    Because if you use the Attributes for the Products which are defined on your Site under the said location then you just need to select the values for the Attribute values, you don’t need to define them all manually like you have currently right now.

    Regards,

    #523283

    dudu
    Participant

    Hi Hung Pham

    The attributes in this product are attributes from Products > Attributes.

    Here are some screenshots

    Could you please check?

    Thanks

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    #523542

    Hung Pham
    Keymaster

    Hi dudu,

    To assist you in the best possible manner, please provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, I will check the problems.

    Regards,

    #523766

    dudu
    Participant

    Sure, here we go:

    #524114

    Hung Pham
    Keymaster

    Hi dudu,

    Thanks for sharing details and appreciate your patience.

    Navigate to Products > Attributes, click on Configure Terms https://prnt.sc/3siGFyBlkZbi of attributes

    Edit term > scroll down to Swatch section and enable Text swatch https://prnt.sc/ajVIWKy3J7mB

    You can read more our documentation https://xtemos.com/docs-topic/variable-products-and-swatches/

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)