Home › Forums › Basel support forum › Tablet Problems
- This topic has 7 replies, 2 voices, and was last updated 6 years, 5 months ago by Artem Temos.
October 3, 2016 at 8:26 pm #4955
For some reason a few things are acting up on the tablet.
Firstly, when I click on either the contact page, or the blog page, nothing happens. Both work perfectly well on the mobile and desktop.
Another thing, that’s unrelated to the above. I’ve got a mail chimp registration form and if I type my email in and try and sign up, it just says ‘please select at least one list’. I’m just finding that confusing..
Any help greatly appreciated as always!October 3, 2016 at 9:08 pm #4956
This issue was fixed in 2.1 Basel version. Please update the theme or at least replace
js/folder with the one that you can find in the latest version zip file.
RegardsOctober 3, 2016 at 9:10 pm #4957
About mailchimp probably you have missed something in plugin configuration. Read their documentation or FAQ for more information https://wordpress.org/plugins/mailchimp-for-wp/October 4, 2016 at 11:01 am #4976
ok thanks, will give it a go. I’m running a Basil Child theme at the moment (just checked the theme details and it’s version 1.0..) Do I have to download the new version manually from the envato site and then upload the new version into wordpress themes?
Also, in the updates section it says ‘themes are all up to date’…
Cheers.October 4, 2016 at 1:00 pm #4982
Sorry to be a pest – just checking you haven’t missed this ^ :3October 4, 2016 at 4:46 pm #4996
To update the theme you need to manually download the theme from Downloads section on Themeforest and reupload parent theme archive –
basel.zip. But if you want do upload it via Apparance -> Themes -> Add new you need to install this plugin first https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
RegardsOctober 4, 2016 at 6:43 pm #5004
Ok, have uploaded the file using that plugin without any trouble. My child theme still says version 1.0, is that ok or have I done something wrong?
JackOctober 4, 2016 at 7:27 pm #5012
It is ok. We don’t update child theme but only Basel parent.
Tagged: page doesn't work on tablet, tablet, tablet problems
- You must be logged in to create new topics. Login / Register