Home Forums WoodMart support forum Tabs are loading not the way i want compared to other site

Tabs are loading not the way i want compared to other site

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #231424

    IbrahimY
    Participant

    Hi there,

    When I open tabs on a product-page it is openening really fast and unclear.
    If you look at the video I captured and compared with other site you can understand it better.

    Please see link : https://youtu.be/F05Qt_WQgos

    The example link to other site is here: https://www.sohome.nl/sohome-ronde-eettafel-lille-wit-marmer-110cm.html

    I did some changes on the theme settings product>tab part and changed it to accordion to test it but it i couldn’t get the way they had.

    What can i do to make it like that. On mobile this is very annoing for the customers.

    Kind regards,
    Ibrahim

    #231478

    Hello,

    The video you provide is not available. I have checked the accordion on mobile and do not see any problems https://gyazo.com/45cb6e86bdcde49eb16917cc6001cec8

    This is the nature of the tabs and we can hardly change that.

    Please specify what would you like to change?

    Best Regards

    #231508

    IbrahimY
    Participant

    Hi there the link is now available

    https://youtu.be/F05Qt_WQgos

    The behaviour of the tab is like spastic. the one you saw the orintscreen you send me is acting normal. Please see the difference you will notice what I mean.

    #231598

    Hello,

    Please advise what device and browser you use?

    Best Regards

    #231636

    IbrahimY
    Participant

    I use iphone xs and safari. but it shouldn’t matter cause the other website I check is with the same browser and device.

    I think it has to do with your theme, you have programmed it like that but it isn’t neath. Everything I like about this template, but this tab thing is really disturbing.

    I think what is happening with the other website (I checked other websites also) when clicking on the + icon the content is dropping down, and it is stayin. With Woodmart at the other hand the whole page is moving up and down.

    I hope I explained it well. YOu can notice this also with the video I send before and you video capture you can see the same “correct” behaviour.

    Kind regards,

    Ibrahim

    #231702

    Hello,

    Please add this code to the Theme Settings > Custom JS > Global:

    jQuery('.wc-tabs-wrapper .woodmart-accordion-title').click(function (e) {
    	e.stopPropagation();
    	e.preventDefault();
    	var $this = jQuery(this),
    		$panel = $this.siblings('.woocommerce-Tabs-panel');
    	if ($this.hasClass('active')) {
    		$this.removeClass('active');
    		$panel.stop().slideUp(300);
    	} else {
    		$this.addClass('active');
    		$panel.stop().slideDown(300);
    	}
    	jQuery(window).resize();
    	jQuery(document).trigger('wood-images-loaded');
    });

    Best Regards

    #231879

    IbrahimY
    Participant

    Hi there thanks, I put it there but nothing has changed. What exactly should have happened?

    #231881

    Artem Temos
    Keymaster

    Could you please disable all external plugins and cache and check how it works?

Viewing 8 posts - 1 through 8 (of 8 total)