Template Library not Loading

Hello,
I my Basel template library is not loading on my site. Just bought Basel.
Thanks.

Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

Best Regards

Can I refund Basel please? I wanted to switch from Woodmart but it will be way too much unnecessary work. I will just keep my woodmart.

Yes, you can request a refund here https://themeforest.net/refund_requests/new
But before approving the refund, we need you to send us a valid purchase code for the WoodMart theme.

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