Home Forums Basel support forum Terms and conditions display error

Terms and conditions display error

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #20882

    dwallace
    Participant

    Hi,

    At my checkout, as shown in the picture, the terms and conditions are preceded by some code which should not be visible, how can I remove this?

    Many thanks,
    Dion

    Attachments:
    You must be logged in to view attached files.
    #20898

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with default WordPress theme to see if it is our theme issue or doesn’t work because of WooCommerce plugin?

    Thank you in advance.

    #20924

    dwallace
    Participant

    Hi,

    in other themes, when click the terms and conditions, it will take straight to the terms and conditions page.

    thanks

    #20926

    Artem Temos
    Keymaster

    Can you please provide us your admin access so we can check how it works with default theme and see why it doesn’t work in this way with our theme?

    Thank you

    #20971

    dwallace
    Participant

    Hi,

    Login as below.
    Thank you

    #20983

    Artem Temos
    Keymaster

    Hi,

    We have tested your website and it works in the same way with default WordPress theme too

    Regards

    #20989

    lhughes
    Participant

    You just need to create a terms and conditions page that is simple formatted text or just edit the code out of the page in “classic – text” editing view to remove code elements.

    #20996

    Artem Temos
    Keymaster

    We mean that this issue is not related to our theme since it doesn’t work correctly with default storefront theme as well.

Viewing 8 posts - 1 through 8 (of 8 total)