Text cutting off on mobile view (Luke, Artem or Aizaz ONLY)

Hello,

I have a shop name cutting off on mobile view. Please see private content for more info.

Is there anyway of fixing this so that the text does not get cut off on mobile?

Hello,

I did not see any issue on the site, it is showing fine: https://ibb.co/drGKVy6

Please check the site after removing the browser cache.

Best Regards.

Hello,

Please check again. I changed the name but the seller cannot have a space.

Thanks

Hello,

Please use the below custom CSS code and paste it to Theme Settings >> Custom CSS >> CSS mobile section:

.categories-accordion-on .elementor-widget-container h1.entry-title.elementor-heading-title.elementor-size-default {
    font-size: 32px;
}

Best Regards.

Hello,

I have entered the css code but it turns red:
https://snipboard.io/liY8aI.jpg

The issue is still there (text getting cut off):
https://snipboard.io/u38VDq.jpg

Please advise

Hello,

Please remove the space before the custom CSS code.

https://ibb.co/pdFnLRK

Best Regards.

Hello,

I have removed it: https://snipboard.io/C9FniZ.jpg

The code is still red and the issue is still there.

Hello,

On the above CSS there is a Syntax Error. Please put“}” before the CSS then the CSS will work.

Best Regards

Still not working.

CSS Code is:
}.categories-accordion-on .elementor-widget-container h1.entry-title.elementor-heading-title.elementor-size-default {
font-size: 32px;
}

Vendor name is still getting cut off. Please see private content for video.

Hello,

Please share the WP admin login details of your site so I will check and solve the issue.

Best Regards.

Hello,

Please see private content for details.

Hello,

Thanks for the login details. I have checked your site on both devices mobile and desktop. And found there is no existing image and text shown. See the image for a better reference :

On Desktop: https://postimg.cc/4HvTJ0L7

Also On Mobile, I have captured a video for you. watch this video for a better reference: https://streamable.com/yhf044

If still you are facing the issue please share your existing URL on which you are facing the issue. So that I will check and assist you accordingly.

Best Regards.

Hello,

I had just updated a plugin which is causing issues with these pages. I will contact you once this issue has been fixed.

Hello,

Ok Sure, Take your time and then you can write us back anytime, we are always here to help you.

Thanks for contacting us.

Best Regards.

Hello,

Please try now.

Hello,

The site is not working for me anymore: https://ibb.co/rx4d0j5

Best Regards.

Hello,

I am not sure why that is happening. I tried the link and it works for me. Can you please try again with the details in this private content?

Hello,

Firstly, we are noticing that your Woodmart Theme and Woodmart Core plugin is not updated to the latest version. So, kindly take complete Backup of your site first and then Update your Theme and Core plugin to the latest version.

Further, regarding the concern of Text, it is appearing fine right now: https://ibb.co/XpzWwG1

Best Regards.

[contactpleazurr]

Hello,

I updated woodmart to version 7.0.2.

The issue is still there. It is not appearing fine for me, it’s still running off the page.

I have tried on mobile and on desktop/inspect and the issue is still there.

Please see private content for more info.

• This reply was modified 1 year, 6 months ago by contactpleazurr.

Hello,

Sorry to hear about the inconvenience.

As far as the Desktop view is concerned, the Vendor Name is already appearing fine on it.

Secondly, the Browser inspect tool is not a standard way of checking the responsive concerns. Try checking it on a standard Device either Mobile or any other and then check back the issue again.

Further, to adjust the Vendor Name for the Mobile view i.e. this cut-off issue, we have tried out a Custom CSS on your Site. So, you can now check the respective mentioned Vendor Pages on real time Mobile view. Hopefully, they will appear fine now.

Also, please check back your Site after completely clearing browser and server cache.

Best Regards

Hello,

Yes I know it’s fine on desktop. My issue as stated on the ticket title is on mobile 😉

But the issue is fixed, thank you!

You are Most Welcome.

We are glad that your issue has been solved. Great!!!

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

[Author]

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