Text not displaying on product sub-category pages
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Hello Woodmart Support,
I am using Woodmart for my WooCommerce shop. I have added SEO texts for my categories and sub-categories using Shortcodes Ultimate and the category description field.
The texts appear correctly on main category pages, but they do not show on sub-category pages. We have tried using different code snippets and hooks in functions.php, but nothing works on sub-category pages.
Could you please help me make it possible to display SEO texts on all sub-category pages, either via the category description or a compatible shortcode/hook?
See print screen N°1
Thank you very much for your support.
Best regards,
M. Denoune
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Hello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards,
Hi support team,
Here are the login details for our website’s back office.
Regards,
Mr. Denoune
Hello,
Your admin login URL is not working. Can you please share the WP admin login URL in the private area so I can check and give you a possible solution?
Best Regards,
Hi,
These are my personal login details for the website’s back office. If you can’t log in, your IP address is blocked. Please provide me with your IP address so I can grant you access to the back office!
Login information is available in a private message.
Regards,
Mr. Denoune
Hello,
You have to whitelist my Country, Pakistan, from the IP restrictions.
Best Regards,
Hi support,
You can intervene without any problem; we haven’t blocked your country!
Regards,
Mr. Denoune
Hello,
Please first check that the category descriptions are added properly in Products > Categories.
If the issue still occurs, it’s possible that you are using Custom WooCommerce Builder layouts (from Woodmart’s Layout Builder). In that case:
1. Go to Layouts > Edit Product Archive Layout.
2. Make sure the Archive Description widget is added to the layout.
Here’s the documentation about the Layout Builder for reference:
https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/
If the problem still remains, try deactivating any plugin not related to the theme, as it may conflict with the description display.
Best Regards,
.
