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Thank you (checkout screen doesnt work)

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #690042

    mrgeek
    Participant

    Hello,

    am having an issue which after a customer proceed with a payment on checkout. The thank you page is not shown with the order details so the customer doesnt know if the ordered was received or not .

    Can you help me pleasE?

    #690288

    Hung Pham
    Keymaster

    Hi mrgeek,

    Thanks for reaching to us.

    The issue with the thank you page not showing order details after checkout in the WoodMart theme can be addressed by customizing the Thank you page layout using the theme’s page builder.

    You can create a custom thank you page layout by going to Dashboard > Layouts > Checkout, then adding a new layout with the type set to Thank you page

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    I hope this helps resolve your issue.

    Best regards,
    Hung PD

    #690309

    mrgeek
    Participant

    Hello ,

    am getting the following error when am trying to edit with elementor the layout thank you predefined page

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    #690502

    Hung Pham
    Keymaster

    Hi mrgeek,

    Thanks for your patience.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,
    Hung PD

    #690657

    mrgeek
    Participant

    Here

Viewing 5 posts - 1 through 5 (of 5 total)