Home Forums WoodMart – Premium Template thank you page template after order blank

This topic contains 7 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 month, 3 weeks ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #244396

    aubrillant2020
    Customer

    Hello,

    i am writing to you because the thank you page are not working right now after choosing the product and check the payement method i am redirected to thank you page but it’s blank without information.

    Private Content Hidden
    #244448

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #245780

    aubrillant2020
    Customer

    Hello,

    i have done all the steps mentionned but nothing changed. So i think the problem does’nt come from any puglin.

    Waiting for your answer

    #245840

    Hello,

    Please provide your site admin access to the private area. I will check the settings.

    Best Regards

    #245858

    aubrillant2020
    Customer

    Please find as you want the access

    Private Content Hidden
    #245916

    Hello,

    I need admin rights to check, you have provided as a customer. Please provide admin rights.

    Best Regards

    #245923

    aubrillant2020
    Customer

    i have change it. thanks

    #246030

    Hello,

    Please set “ON” for the “Default “Thank you page” content in the Themes Settings > Shop page > Thank you page.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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