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Thanks you page does not appear

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  • #289257

    lenamtl
    Participant

    Hi,

    The store is using guess checkout only.
    The store sell digitals downloadable items and it is set to be downloadable when paid.
    I did a test with a free product and with a paid product but cod.

    Ounce the client complete the order it return the website but not the thanks you page
    What is the name of the thanks you page, that will also display the download the file?

    I may have disable the page that should be displayed
    What is the page name or page ID?

    I do not want that user create an account so it is guess checkout only
    I do not want to display the My account page.

    Thanks

    #289401

    Hello,

    Sorry but the Thank you/order received page is generated by woocommerce you cannot edit it.

    Please check how it works with the default wordpress theme just to check whether the issue is with our theme or not.

    Because the Products checkout process is controlled by woocommerce and our theme doesn’t influence.

    Regards.
    Xtemos Studios

    #289573

    lenamtl
    Participant

    Hi,

    This is because the default Thank you page was disabled in Theme->store->Thank you page.

    #289611

    Hello,

    We are Glad that you managed to solve the issue yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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