Home New Guten Forums WoodMart support forum The button for the delivery status is displayed twice for some products

The button for the delivery status is displayed twice for some products

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #666968

    DBP
    Participant

    Hi,
    unfortunately, the button for the delivery status is displayed twice for two of my products. Please help.

    Attachments:
    You must be logged in to view attached files.
    #666994

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to Layouts -> Single product -> hide this element https://prnt.sc/izLsAUjRpJuT and recheck the issue.

    Thank you for your time.

    Kind Regards

    #667011

    DBP
    Participant

    Hi Luke,
    i allready tried that. After hiding there is no button instead of two. That doesn´t solve my problem.

    #667032

    Luke Nielsen
    Keymaster

    It seems that something happened with your server – https://prnt.sc/4mcR4U631574 , let me know when it will be fixed so I can recheck the issue.

    Kind Regards

    #667051

    DBP
    Participant

    Hi Luke, it´s up again! Pls check!

    #667094

    Luke Nielsen
    Keymaster

    Hello,

    Here is a result after hiding the element that I mentioned above – https://prnt.sc/FVAHblPVR28O -> https://prnt.sc/1Q_9Sp-rBdID

    Let me know if I missed something.

    Kind Regards

    #667101

    DBP
    Participant

    Hello Luke,

    no good advice. If i hide the component NO button will be shown. Currently there are two buttons. I need ONE not none. Pls investigate deeper and help me to find a solution. Only hiding required components will not do the work

    #667183

    Luke Nielsen
    Keymaster

    Hello,

    May I disable 3rd party plugins and enable the default/parent theme for testing?

    Looking forward to collaborating with you!

    Kind Regards

    #667237

    DBP
    Participant

    Hi Luke, go4it. Kind regards

    #667321

    Luke Nielsen
    Keymaster

    Hello,

    Edit the Product add to cart element and disable the stock status here – https://prnt.sc/e-wd4MEc7XUv

    The issue shows because you showed the Stock status element and enabled the stock status inside the Product add to cart element.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)