Home › Forums › WoodMart support forum › The dropdown menu does not appear below the menutext

The dropdown menu does not appear below the menutext

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • April 21, 2021 at 7:55 am #284950

    StylingAgenten
    Participant

    Hi!
    The dropdown menu does not appear below the menutext, how do I fix that? See screenshot where the dropdown menu appears below another menus location.

    Thanks
    ANdreas

    Attachments:
    You must be logged in to view attached files.
    April 21, 2021 at 11:50 am #285047

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have visited your website and your website is loading from cache.

    Please delete the cache folder from “Wp-content” then clear browser cache and check back.

    Screenshot for Clarification: https://ibb.co/MGYL622

    Regard’s.
    Xtemos Studio.

    April 21, 2021 at 11:50 am #285048

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have visited your website and your website is loading from cache.

    Please delete the cache folder from “Wp-content” then clear browser cache and check back.

    Screenshot for Clarification: https://ibb.co/MGYL622

    Regard’s.
    Xtemos Studio.

    April 21, 2021 at 5:54 pm #285200

    StylingAgenten
    Participant

    Hi!
    You can test with the link in private, where I cloned the site and inactivated all cache. Thanks

    April 22, 2021 at 8:49 am #285437

    Artem Temos
    Keymaster

    Please, provide us your admin access so we can check this problem.

    April 22, 2021 at 9:22 am #285454

    StylingAgenten
    Participant

    Hi, I include the login-detail. Thanks

    April 22, 2021 at 11:11 am #285510

    Artem Temos
    Keymaster

    It seems to be a theme bug. We will fix this in our next theme update. If you want, provide us your admin and FTP access from your live website and we will fix this for you.

    April 22, 2021 at 3:14 pm #285615

    StylingAgenten
    Participant

    Great, I include it i private, thanks

    April 23, 2021 at 6:02 am #285775

    Artem Temos
    Keymaster

    We need your FTP access also, not the admin access only.

    April 23, 2021 at 6:15 am #285784

    StylingAgenten
    Participant

    Hi, Did you do any update in admin area? SOmething has happend on the mobile version on the site that was not there before. You can not click on the menu to top right either, nothing happens.

    This is urgent since the site is live. Thanks

    Attachments:
    You must be logged in to view attached files.
    April 23, 2021 at 6:52 am #285797

    StylingAgenten
    Participant

    Hi,
    Any update on this please. The menu on the site is “broken”.

    Thanks

    //Andreas

    April 23, 2021 at 7:08 am #285798

    Artem Temos
    Keymaster

    No, we haven’t change anything on your website. We are still waiting for the FTP access.

    April 23, 2021 at 11:34 am #285907

    StylingAgenten
    Participant

    Ok, can you check why the header is “broken” due ti the picture I attached?
    Thanks

    April 23, 2021 at 11:40 am #285910

    Artem Temos
    Keymaster

    We see some JS errors on your website and the menu is not working at all. https://gyazo.com/788a4eacc87cbb7bcac0acb4ec7125e3
    Try to deactivate 3rd party plugins and test how it works.

    April 23, 2021 at 1:11 pm #285967

    StylingAgenten
    Participant

    Hi, now the erros is fixed.

    Please do you theme update, to fix the menu error I had from before. I attached the FTP in private.

    Thank you!

    April 23, 2021 at 3:06 pm #286018

    Artem Temos
    Keymaster

    Please, clear your browser cache and test how the menu works now.

  • Author
    Posts
Viewing 16 posts - 1 through 16 (of 16 total)