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The header of pages cannot show correctly.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #361586

    Gxx13gg
    Participant

    Hello, I need help with the header of my pages. Like this: https://paste.pics/GE7CL
    It cannot show correctly sometimes.

    #361713

    Bogdan Donovan
    Keymaster

    Hi,

    We have checked your site with different browsers, devices, and the header looks fine on all of it (https://gyazo.com/93268c40aeec7017ffeaec9dfcf42aaf).

    Kind Regards

    #361715

    Gxx13gg
    Participant

    Hello, thank you for your reply! Yes, I am using Nitropack for optimization. However, I need to clear the cache many times to fix this issue. I just received the reply from their support:

    As there are a lot of changes being made on the site, the cache is being purged regularly which is why the issue appears for a few seconds to a few minutes, while a non-optimized version of the pages is being served.

    In the way, the problem is on the unoptimized version only. It’s less likely to be related to NitroPack, so I’d recommend you to check with your hosting provider or a developer who’d be able to help you fix the unoptimized version, so you’ll be sure that the site will be looking fine even when the cache is being purged.

    #361938

    Bogdan Donovan
    Keymaster

    Hi,

    We have tested your site several times with different browsers\devices and didn’t see the issue, each time your site styles loaded correctly. Depending on the screenshot you provide your site is missing part of the theme styles witch was modified by the performance plugin. We recommend you disable the third-party plugins to check if the issue persists. If issues are present only with NitroPack enabled try to use another performance plugin (like WPRocket) or contact a hosting provider like was said by NitroPack support.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)