Home Forums WoodMart – Premium Template The icons disappear

This topic contains 14 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 week, 1 day ago.

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posts
  • #231890

    margiteerma
    Customer

    The icons are on the main page, but disappear when you go to the product pages, wishlist and compare list.

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    #231910

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    #231965

    margiteerma
    Customer

    For information – this happened after the site was migrated with Duplicator

    Private Content Hidden
    #231974

    margiteerma
    Customer

    Update

    Private Content Hidden
    #232057

    Hello,

    Yes, I need access to the admin area not to the hosting. Please make sure you have your site URL with https in the Settings > General if your site is HTTP, change it to HTTPS.

    This is the most common reason of the problem. Please save the theme settings and regenerate the CSS file in CSS grantor if you use it.

    Best Regards

    #232074

    margiteerma
    Customer

    Thank you Elise! Seems that everything is working now 🙂

    #232083

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

    #234139

    margiteerma
    Customer

    Hello,

    The problem appeared again – icons disappeared again.
    I made a new css and cleared the cache in the browser, but seems that nothing can help.

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    #234193

    Hello,

    Please update the credentials.

    Best Regards

    #234207

    margiteerma
    Customer

    Hi,

    Information in private area

    Private Content Hidden
    #234259

    Hello,

    I have saved the Theme settings and icons have appeared.

    Best Regards

    #234292

    margiteerma
    Customer

    Hello,

    I see. Thank you.
    But why icons still disappear sometimes? There is something wrong and we have to fix it.
    The icons are still missing in different browsers (internet explorer and firefox).

    Regards,

    #234358

    Hello,

    When you update the theme or switch icons may disappear, save the Theme Settings each time to make theme appear. Please clean the browser cache and check again. I am checking in the firefox and I see icons: https://prnt.sc/v2586w

    Best Regard

    #234490

    margiteerma
    Customer

    Hello,
    Thank you, Elise!

    Regards,

    #234554

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 15 posts - 1 through 15 (of 15 total)

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