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The information about adding a YouTube video is not saved in the tabs

This topic has 3 replies, 2 voices, and was last updated 2 years, 5 months ago by Aizaz Imtiaz Awan.

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April 6, 2024 at 5:52 pm #555439

gonzalohuez
Participant

The information about adding a YouTube video is not saved in the tabs

watch video: https://www.loom.com/share/8487144d8b0148d392c93e22402615d3?sid=c2649125-b55e-4d71-8007-4f8be15b4989

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April 8, 2024 at 10:26 am #555600

Aizaz Imtiaz Awan
Keymaster
Xtemos team

Hello,

Please Try to add the video in the Product video URL of the general section of the product settings.
https://ibb.co/VVYSdDg

Also please check this:
https://xtemos.com/docs-topic/product-video/

If you have any questions feel free to contact us.

Best Regards.

April 8, 2024 at 5:10 pm #555756

gonzalohuez
Participant

Your information does not solve my problem.
Please focus on solving my specific problem.

April 9, 2024 at 12:13 pm #555957

Aizaz Imtiaz Awan
Keymaster
Xtemos team

Hello,

Sorry to say but unfortunately right now the Custom Tabs doesn’t accept the YouTube Video directly.

You will need to create a HTML Block first under the Dashboard > HTML Blocks > there add the Video and then use that HTML Block under the Custom Tabs.

Best Regards
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