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the layout formatting incorrect (showing square icon)

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posts
  • March 8, 2020 at 10:25 am #178605

    nanacomms
    Participant
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    March 8, 2020 at 10:32 am #178607

    nanacomms
    Participant

    current image of the security deposit layout

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    March 8, 2020 at 3:16 pm #178648

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please save the Theme Setting, update files in CSS generator if you used them and clear your cache.

    If it does not help, navigate to the Theme Settings > Performance > CSS > Font Awesome libraryand > Always USE.

    Best Regards

    March 8, 2020 at 5:22 pm #178657

    nanacomms
    Participant

    I have done all your step, but no change, still the same situation

    March 9, 2020 at 9:32 am #178715

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area I will check.

    Best Regards

    March 9, 2020 at 10:10 am #178741

    nanacomms
    Participant

    Provided

    March 9, 2020 at 12:23 pm #178773

    Elise Noromit
    Member

    Hello,

    Please provide the page URL with the problem. I am checking your site and I do not see the problem https://gyazo.com/f6312c9c59dc2b9885ab4c59152cb838

    Best Regards

    March 9, 2020 at 12:46 pm #178784

    nanacomms
    Participant

    Pls check

    March 9, 2020 at 1:39 pm #178795

    Elise Noromit
    Member

    Hello,

    Please check and advise the correct icon code https://prnt.sc/rdqkcv We have updated the icons and it is necessary to insert new icons code of Font Awesome 5 version.

    Best Regards

    March 9, 2020 at 2:21 pm #178811

    nanacomms
    Participant

    pls check them

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    March 10, 2020 at 8:05 am #178946

    Elise Noromit
    Member

    Hello,

    This icon relate to a third-party plugin, please check how it works on the default theme.

    Best Regards

    March 10, 2020 at 9:24 am #178967

    nanacomms
    Participant

    Replied

    March 10, 2020 at 2:13 pm #179061

    Elise Noromit
    Member

    Hello,

    Please contact the plugin support let them correct it.

    Best Regards

    March 12, 2020 at 1:54 pm #179573

    nanacomms
    Participant

    please check as stated by the plugin support, they only provide functions only. All layout design is come from theme, please kindly check how to fix it

    March 12, 2020 at 3:25 pm #179593

    Elise Noromit
    Member

    Hello,

    The text is caused by incorrect HTML markup and it cannot be changed with CSS. Contact them an require to fix that. This code does not relate to our theme.

    Best Regards

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Viewing 15 posts - 1 through 15 (of 15 total)