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The place order button not working

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  • #610114

    mokhtarfollowing
    Participant

    Hi
    The place order button not working
    please try to add to cart and place order
    no errors shows also
    Thank you

    #610115

    Artem Temos
    Keymaster

    Hello,

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #610145

    mokhtarfollowing
    Participant

    Thank you
    I think it solved after I’m created & activated the checkout layout from the “Layouts” section
    But it shows without a page title as you see on the page https://eranajd.sa/checkout/
    I want to show the page title the same as the cart page https://eranajd.sa/cart
    Can you help me, please?

    #610154

    Artem Temos
    Keymaster

    You need to create one more layout as a “Checkout top content” and put the Page title element inside. Here is a screenshot https://gyazo.com/0b64ddf7ececa4a795cd8f9d8e4ba014

    #610161

    mokhtarfollowing
    Participant

    Thank you it works fine now
    I have another problem after placing the order the thank you page shows blank why?
    See the picture attached and the login info in the private content field
    I’m trying to activate the Default “Thank you page” content and add extra content (See the attachments) and not working also
    Thank you

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    #610197

    Artem Temos
    Keymaster

    Could you please also test how the thank you page looks with the default WordPress theme?

    #610203

    mokhtarfollowing
    Participant

    Thank you
    When I change to the default WordPress theme, the thank you page works fine
    See the attachment

    Attachments:
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    #610255

    Artem Temos
    Keymaster

    We have fixed this issue on your website. Please check how it works now.

    #610257

    mokhtarfollowing
    Participant

    Thank you it works awesome

    #610272

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

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