The product description crashes

Hi,

I have sent you a video so you can see exactly what happens if I click on the fourth tab and open the FAQ. If I then go back to the first tab, the product description crashes.

Hello,

Seems that you forgot to send the video, so please send it again, because on your site I see only 2 tabs on the product page.

I await your response.

Kind Regards

Hi,

I uploaded the video on Wetransfer because it exceeded the 2MB available: https://we.tl/t-LJUbnput4G

Best Regards!!

Hello,

Thank you for the clarifications.

Please deactivate all plugins except these ones:

WPBakery Page Builder or Elementor
Woodmart Core
WooCommerce
Safe SVG
Please switch to the parent theme if you use the child.

After that, check the issue again, if the issue still persists, please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back. Also, please provide the access to the admin dashboard.

Kind Regards

[Author]

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