The product description is stuck, visible in all products,
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When I switch between two pages the product description does not match the product itself, it seems like it is stuck at all products
Please check this
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Hello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards,
hello please check it
thanks
Hello,
Your issue has been resolved. Check back your site and check the issue.
Best Regards,
no its not,
please check the image
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Hello,
Please now check back your site and check the issue.
See Screenshot for clarification: https://ibb.co/F43tTYGS
Best Regards,
The problem is when you enter a product on the site and then move to another product, the description remains of the first product, I tried it again and it’s still stuck, please look into the problem more deeply, try entering a specific product and then return to the main page and enter another product
Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.
Best Regards,
Hi
When I stop the ELEMENTOR PRO plugin it works fine, I checked with ELEMENTOR support and they said the template conflicts with the PRO plugin only
Hello,
You are using both Elementor Pro templates and theme layouts for a single product. Navigate to Templates and disable the single product templates, and check the issue.
You need to disable the Elementor template and use Custom Product layouts, which are built with the WoodMart WooCommerce builder instead, and check the issue.
Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/
Best Regards
no i not using bith elementor pro template i use your theme layouts and its not work good’
please check it the fix it
thanks alot
Hello,
Please now check back your site and check the issue, The product description is showing fine now.
Best Regards,
hello
there no change
see the image
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hello
there no change
i open a product and then moving to anthor Product the discription not change by prodects
see the image
Hello,
Try to disable the custom layout for the single product page in Dashboard -> WoodMart -> Layouts and test how it works. Let me know if it helps.
Best Regards,
.
