Home Forums WoodMart support forum The product number and price icon still appears when I delete a product from the

The product number and price icon still appears when I delete a product from the

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  • #566142

    jjamosa
    Participant

    The product number and price icon still appears when I delete a product from the cart. I tried in other default themes and it doesn’t happen, I have no cache and I have woodmart and core updated to the latest version.

    I attach a video so you can see.

    #566144

    jjamosa
    Participant

    I attach a video so you can see.

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    #566146

    jjamosa
    Participant

    I attach a imageso you can see.

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    #566211

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the wp logins details so i will check and give you a possible solution.

    Best Regards.

    #566458

    jjamosa
    Participant

    good morning, I have deactivated the plugins one by one, but that does not fix the problem, the price and the number of products in the cart are still not updated.

    I have also detected that when I empty the cart, the message of your cart is currently empty is not translated, as well as the title of “new products”, the crazy plugin detects the strings and they are translated but does not apply it on the web.

    Can you help me with this?

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    #566461

    jjamosa
    Participant

    sorry to share my information with you

    #566597

    Hello,

    You have missed the admin login URL. Can you please share the WP admin login URL of your site so I will check and give you a possible solution?

    Best Regards.

    #566610

    jjamosa
    Participant

    Yes, sorry.

    #566728

    Hello,

    Your issue has been resolved. Check back your site after completely clearing the browser cache and check the issue.

    Best Regards.

    #566929

    jjamosa
    Participant

    Hello, the problem persists, and now I have another problem because in the product page, one of the products moves and I put it on another product. Can you check it?

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    #566931

    jjamosa
    Participant

    I also attach some screenshots

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    #566933

    jjamosa
    Participant

    Here you can see how one product is superimposed on another.

    • This reply was modified 6 months, 3 weeks ago by jjamosa.
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    #567095

    Hello,

    I have deactivated the plugins not related to the theme and it is working fine.
    See video for clarification:
    https://uploadnow.io/f/CfVdxT2

    Reactivate the plugin one by one to check which one causes the issue.

    Best Regards.

    #567156

    jjamosa
    Participant

    It’s OK. Thanks!

    #567164

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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