the sidebar no longer opens.
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Hello
I discovered a problem.
On mobile, if you look at an image in the lightbox and then close it again, the sidebar no longer opens.
https://nimb.ws/IA4c5m
Many thanks for your help
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
All plugins have been disabled except Elementor and WooCommerce
Access is in the private area
Please stay in staging only!
Try to apply patch #432828 to fix this issue on your website. Let me know how it works.
Kind Regards
Patch Nr. 432828 Is not available.
Sorry, we didn’t publish it yet. Please, check now in your dashboard.
Patch is loaded, but it still doesn’t work
We tested this on your staging website and it works well. Please, clear your browser cache and test from your end.
Kind Regards
I have no idea what you tested, but it doesn’t duct for me. I cleared the browser cache and tried other browsers as well. It doesn’t work
https://nimb.ws/EVO6Dz
Hello,
Could you please clarify if you have this problem still on staging or on the live website only? We tested on staging only and here is a video https://monosnap.com/file/z9h2jrFHASWErFT4h9l4EcujIMJ9dk
Kind Regards
Now it suddenly works on both sides.🤓
Thanks
My CDN is causing this problem. What scripts do I need to exclude to fix this?
You just need to purge all JS files from your CDN. You don’t need to exclude any.
Kind Regards
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