Home Forums WoodMart support forum The theme has reset all setting by itself

The theme has reset all setting by itself

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #331268

    Borsan
    Participant

    Hello, today the the theme has reset all settings and deleted every custom setting we made and went to default causing a big mess !
    We updated it yesterday and this happened before today’s update!
    Was there any issues with yesterday’s update?
    Thanks

    #331326

    Hello,

    Sorry but there was a bug in our 6.2 update, unfortunately. But our 6.2.1 has a fix. Please contact the hosting provider and restore the backup.

    Then, update to the 6.2.1 version. Then your theme settings will not be lost.

    Best Regards

    #331333

    Little Panda
    Participant

    Yes this was very annoying. We had to spend 4 hours resetting our theme settings across our sites. The update came two days too late!

    URGH!

    #331364

    Hello,

    @Little Panda Sorry for the inconvenience but this was a bug which is now fixed in the version 6.2.1.

    Best Regards

    #331469

    Borsan
    Participant

    fortunately we had a backup of the theme settings as a JASON file and we restored it.
    We needed only a few minutes to find out that the theme made that, so we needed only a short time, thanks to the settings export function.
    And thank you for fixing that.
    But please try to focus on things like :
    – The product tabs for single product in the options has no effect and seems useless.
    – The portfolio stays even if you disable it.
    – The product search in side bar has some CSS problems.
    * The social login section in the login popup of form looks weird:
    Thank you, and i still insist, it is the best theme, and need some enhancements.

    Attachments:
    You must be logged in to view attached files.
    #331471

    Borsan
    Participant

    Sorry the social login icons looks was a cache problem.

    #331552

    Hello,

    ā€“ The product tabs for a single product in the options has no effect and seems useless.
    ā€“ The product search in the sidebar has some CSS problems.

    Could you please provide with some relevant screenshots for the above mentioned points.

    ā€“ The portfolio stays even if you disable it. I have tested this option asn it works as it should.

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)