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The website loads incorrectly the first time on the PC version

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #424499

    comfystyle
    Participant

    Hello,

    Sometimes when I load my website after clearing cookies ant other stuff it loads incorrectly. Products on my page loads on the right side of scree, some other elements are smaller than it should be and HEADER is not always loaded at all. I will attach some pictures to show you a problem.

    You can try to see the problem yourself. Just load my website : https://www.comfystyle.lt ant press CTRL+Shift+R until you see the same problem. After reloading web site (without ctr+shift+r) it loads perfectly.

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    #424501

    comfystyle
    Participant

    Some more pictures here

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    #424643

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Looking forward to collaborating with you.

    Kind Regards

    #425812

    comfystyle
    Participant

    There is no issue with other themes.

    #426201

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the admin dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #429951

    comfystyle
    Participant

    Question for admins

    #430046

    Luke Nielsen
    Keymaster

    Hello,

    Yep, to the website with this issue.

    I look forward to hearing from you.

    Kind Regards

    #430500

    comfystyle
    Participant

    Access to dashboard

    #430769

    Luke Nielsen
    Keymaster

    Hello,

    In general, when you update the site via an appropriate button in your browser, everything works well. Updating via CTRL+Shift+R is related to the clearing cache so try to disable the cache plugin and check it again. Also, such problems are not related to the theme.

    Kind Regards

    #430795

    comfystyle
    Participant

    Thank you! I disabled LiteSpeed Cache plugin and now everything runs fine!

    #430907

    Luke Nielsen
    Keymaster

    Hello,

    In case you need any additional help, I’d be more than happy to assist you.

    Wish you all the best.

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)

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