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Theme conflict with Borlabs Cookies (buffering problem)

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  • Author
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  • #231784

    getimo
    Participant

    Hello,

    we use Borlabs Cookie to stay compliant with EU laws. There is a conflict with the theme. The script blocker of Borlabs Cookie is not able to block the Google Analytics Script wich comes from the Woocommerce Google Analytics Pro Plugin.

    The developer of Borlabs says that the theme causes a conflict:

    It’s the theme, that does something wrong with the buffering. Please contact the theme manufacturer.

    Could you verify this buffering problem? And is there a solution? We are not safe now because the Google Analytics code loads with user consent.

    Kind regards
    Thomas

    #231798

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
    And what exactly do you mean by something wrong with the buffering?

    Regards

    #231801

    getimo
    Participant

    I can verify that the issue is resolved when another theme is used. I don’t know what the developer of Borlabs means with that buffering thing. I can only say that the script blocking does work when the theme is changed to another theme.

    #231805

    Artem Temos
    Keymaster

    In this case, please, describe us step by step how to reproduce the problem. Keep the default theme and send us your admin access so we can compare how it works.

    #231808

    getimo
    Participant

    See private field

    #231815

    Artem Temos
    Keymaster

    We just tested with WoodMart and it works correctly https://gyazo.com/e225e9c3afc1dac174dc90615ebed229

    #231825

    getimo
    Participant

    That’s weird! On the live site the problems still exists. I changed it to the standard theme and back, too, but the problems still exists.

    #231831

    Artem Temos
    Keymaster

    When we test the live website it works correctly too https://gyazo.com/915ef73f54d805931dadbc9e49e0449e

    #231841

    getimo
    Participant

    For me it looks like this (in fresh inkognito tab):

    #231867

    Artem Temos
    Keymaster

    We have checked on different devices and it always works correctly. We don’t know how our theme may influence this functionality.

Viewing 10 posts - 1 through 10 (of 10 total)