Theme Conflicting w/ WooCommerce Subscription & All Products Add-On
-
I am having a conflict with a verified WooCommerce plugin (WooCommerce Subscription and All Products Add-On)
Theme was changed to WordPress theme for testing and plugin worked properly.
When a product subscription is selected the “Add to Cart” is suppose to change to “Sign Up Now” and when added to the cart after selecting a subscription the product defaults back to one-time purchase in the cart.
The creator of the verified WooCommerce plugin told me to reach out to your team as the Woodmart theme is causing this issue.
Hello,
Thank you for choosing our theme and contacting us.
Try to disable AJAX add to cart option in Theme Settings -> Product page and check how it works.
Kind Regards
XTemos Studio
It is already disabled as I thought this could have been the issue.
In this case, please, switch to the default theme and send us your admin and FTP access so we can compare and check what is wrong.
Unfortunately I can’t switch my theme for an extended amount of time as the site is live but you can to do some quick testing.
Sorry I have updated the info below.
My host is having an issue with my FTP at the moment and is in the process of resolving it. Should be resolved by the end of the day today or tomorrow. Anything that can be done in the meantime?
We need to be able to edit themes files to identify the problem.
All right everything seems to be working correctly now with our FTP.
To solve this problem you need to disable Remove duplicate price for variable product option in our Theme Settings and remove your custom CSS from the customizer
.variations_form .woocommerce-variation {
display: none !important;
}
.
