Theme Custom Issues

Hello. I have 3 problems in the process of setting up a theme:

1. I can’t add a page or blog entry
2. In the site header search is incorrectly displayed. I did not set anything up there.
3. slider revolution requires a license. No ability to edit.

https://www.italini.com.ua/

Hello,

Thank you very much for choosing our theme and for contacting us.

As for issue 1 and 2:
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

As for issue 3:

WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates.

Best Regards

Thanks for the recommendations.

I turned off all the plugins and activated them one by one. The problem with adding pages and the slider revolution is solved, everything works.

The problem with the site header remains. Artifacts appear on the site when I activate the plugin WPBakery Page Builder

Hello,

Remove the Infobox element from the header http://prntscr.com/o0wjdk

Best Regards

I deleted this block from the header, the search is displayed correctly

but this block with an error is displayed on the whole page, it’s not one

and now I can not add it to the site header

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, leave the plugins not activated and provide the site admin access to the private area for checking

Best Regards

where to send login and password?

Hello,

Please send the login and password into the private area which is below the message field.

Best Regards

sent

It seems that file_get_contents function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.

provider replied that this feature is enabled

But the error on your website is saying that this option is disabled. Ask them to check this.

Hosting support quote:

Please contact the topic developer on what kind of request is being executed when starting file_get_contents and what error occurs because the option on your account is currently active

after installing the theme for about two days everything was displayed correctly, the error suddenly appeared later, the settings on the hosting did not change

Hello,

Here is an error log on your website https://gyazo.com/3b952d592ff0ac73c6a6fded8c8a590d

Regards

The hosting problem was decided, everything works correctly
Thanks for the help!

You are welcome! If you have any questions please feel free to contact us.

Best Regards

[Author]

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