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Theme Elements Button Not Working in HTML Blocks

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  • #400627

    hellodesignerd
    Participant

    The button function under ‘Theme Elements’ isn’t working in HTML Blocks (but it’s working when added in Pages). When clicked, nothing happens even there is a URL linked to it.

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    #400660

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access to the live site to take a better look at the issue there.

    I look forward to hearing from you.

    Kind Regards

    #400662

    hellodesignerd
    Participant

    sure

    #400814

    Luke Nielsen
    Keymaster

    Hello,

    In the settings of the button that is in the HTML block, you have enabled the “Smooth scroll” functionality, you should disable it and check the issue again.

    https://prnt.sc/UrcAhndBYwLU

    Let me know if there is anything else I can help and have a good day!

    Kind Regards

    #400817

    hellodesignerd
    Participant

    oh i see, it’s working after disabling the smooth scroll function. but what’s the smooth scroll function for if it’s disrupting the button?

    #400820

    Luke Nielsen
    Keymaster

    It’s like an anchor to the specific section, here is an example:

    https://monosnap.com/file/BXTSKraAcUZhtQv2Hts0SeUcsLr4rI

    Kind Regards

    #403771

    hellodesignerd
    Participant

    thanks!

    #403776

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome!

    If you have any questions or wish to learn more about our theme, do reach out to our customer service team at any time.

    Wish you all the best.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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