Theme Elements Button Not Working in HTML Blocks

[hellodesignerd]

The button function under ‘Theme Elements’ isn’t working in HTML Blocks (but it’s working when added in Pages). When clicked, nothing happens even there is a URL linked to it.

• This topic was modified 2 years, 3 months ago by hellodesignerd.
• This topic was modified 2 years, 3 months ago by hellodesignerd.
• This topic was modified 2 years, 3 months ago by hellodesignerd.
• This topic was modified 2 years, 3 months ago by hellodesignerd.

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Hello,

I would like to request temporary admin access to the live site to take a better look at the issue there.

I look forward to hearing from you.

Kind Regards

sure

Hello,

In the settings of the button that is in the HTML block, you have enabled the “Smooth scroll” functionality, you should disable it and check the issue again.

https://prnt.sc/UrcAhndBYwLU

Let me know if there is anything else I can help and have a good day!

Kind Regards

oh i see, it’s working after disabling the smooth scroll function. but what’s the smooth scroll function for if it’s disrupting the button?

It’s like an anchor to the specific section, here is an example:

https://monosnap.com/file/BXTSKraAcUZhtQv2Hts0SeUcsLr4rI

Kind Regards

thanks!

Hello,

You are welcome!

If you have any questions or wish to learn more about our theme, do reach out to our customer service team at any time.

Wish you all the best.

Kind Regards

[Author]

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