Theme elements Not displaying

Hi team,

I’m trying to add theme elements, but only two elements are displaying.
Screenshot: https://prnt.sc/_ZWI4AuX3r-o

Please check it and resolve it early

hello team,

please update us early, as it is a live website we can’t wait for more time

with regards,

Hello,

Sorry to hear about the inconvenience, can you please share valid WP-ADMIN Login details of your Site in the below listed format on which you are facing the issue so that we can proceed further and check the issue on your Site and assist you accordingly.

WP-ADMIN URL:
WP-ADMIN USERNAME:
WP-ADMIN PASSWORD:

Best Regards

HI,

ADMIN DETAILS ATTACHED IN PRIVATE SECTION PLEASE CHECK

Hello,

Sorry to say but we have noticed that you were using a much older version of the WPBakery Page Builder plugin which means it might be not working correctly for you. So, we deactivated and deleted that and installed the latest WPBakery Page Builder plugin on your Site and now all the Elements are appearing to add on your Site: https://ibb.co/kS70vcF

Please check back your Site after completely clearing browser and server cache.

Best Regards

Hi,

Thank you, it’s resolved

Regards

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

[Author]

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