Theme installation failed.
-
when i upload the zip file
and wait couple of minute
and installing process is running
finally i face a problem and get a msg : Theme installation failed.
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Hello,
Thank you very much for choosing our theme and for contacting us.
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Go to Dashboard -> Updates and click on Check Again.
5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
If the issue remains, make the full backup of your site and update via FTP
https://xtemos.com/docs/woodmart/update-theme-2/
If you need help, then provide admin panel login and ftp details i will update the theme on your site.
Best Regards.
there is no WoodMart in my Dashboard
Hello,
I have installed the on your site. Now please navigate to the Woodmart >> Theme License >> and activate the theme on the site and then import the demo on your site from Woodamrt >> Prebuild Websites.
Best Regards.