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Theme is corrupted
- This topic has 7 replies, 2 voices, and was last updated 4 years, 6 months ago by Elise Noromit.
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April 9, 2020 at 6:35 pm #185734
screatorstechParticipantI tried downloading and installing theme again and again from the server but once its installed, the homepage of website s-creators.tech appears with “NOT HOMEPAGE” but “CAL” page and shows a lot of text on the top.. this happens when I’ve signed in to WP Admin. The area of text appears above the header on all pages. Its not just one but all pages. The theme is corrupt please assist. Thank you!
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You must be logged in to view attached files.April 9, 2020 at 8:55 pm #185748
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please provide the site admin access as well as FTP to the private area. Seems you have uploaded the theme incorrectly or did not set a home page. I will check and help to solve.
Best Regards
April 9, 2020 at 9:04 pm #185752
screatorstechParticipantPlease check the attached credentials
April 10, 2020 at 8:52 am #185849
Elise NoromitMemberHello,
The problem was caused by third parties plugins.
I have disabled the plugins not related to the theme and theme works: https://prnt.sc/rwmamg
Your home page is now empty https://prnt.sc/rwm89z so I added content for testing. Now I remove it.
I switch all plugins on again. Please disable all except these ones:
Slider Revolution WPBakery Page Builder Woodmart Core Contact Form 7 MailChimp for WordPress WooCommerce Safe SVG
Then activate your plugins one by one checking the issue to detect which one causes the problem.
Best Regards
April 10, 2020 at 10:13 am #185878
screatorstechParticipantHi, first of all thank you!! for prompt response. I really felt you’ve owned us. Please help us setting up the demo data as the demo data is not being installed despite of recurrent attempts..
April 10, 2020 at 10:41 am #185886
Elise NoromitMemberHello,
Which demo do you want? Is it a newly created site? If yes, please reinstall WP I will install from scratch and upload the demo. I see you have edited, deleted a lot.
Best Regards
April 10, 2020 at 10:59 am #185892
screatorstechParticipantOkay thank you very much! Appreciate your support
April 10, 2020 at 1:17 pm #185949
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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Tagged: cal page, corrupt, script etc, textarea, Theme
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