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Theme Lazy Loading working even after deactivated

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  • #557941

    ricardorbarroso
    Participant

    Hello, I’m trying to disable lazy load in the woodmart theme, the theme is already showing that lazy load is disabled, but in reality it’s not!

    Is there any other way to disable?

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    #558016

    Luke Nielsen
    Keymaster

    Hello,

    Our lazy loading has an appropriate class – https://prnt.sc/CR7Ix3q0y189, on your side I do not see that class therefore that lazy comes from WordPress or from some plugin, so first I suggest you disable the WordPress lazyloading here: https://prnt.sc/iIAxT5pxMv1h. Clear the cache and recheck the issue.

    Kind Regards

    #558069

    ricardorbarroso
    Participant

    Hi Luke,

    I have disabled that option, but unfortunately the issue still exists. I’m seeing loading=”lazy” on a number of my images. I have tried the standard function to remove this…

    add_filter( 'wp_lazy_loading_enabled', '__return_false' );

    along with a number of options your support has suggested in other threads (seems like a common issue?), such as…function woodmart_lazy_loading_init( $force_init = false ) {}
    and the woodmart_lazy_loading_deinit( true ); function

    I don’t have any plugins which would be causing this. Lazyloading is turned on in Autoptimize but this is a different form of lazyloading which adds a lazyloaded CSS class – The issue still exists with this turned off.

    If I provide logins can you check this for me?

    #558074

    Luke Nielsen
    Keymaster

    Hello,

    Yep, send me access to the admin panel and confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Kind Regards

    #558083

    ricardorbarroso
    Participant

    Hi Luke, please find the credentials…

    Please put the site into maintenance mode before deactivating

    #558269

    Luke Nielsen
    Keymaster

    Hello,

    Can I enable this option https://prnt.sc/PSjCZSud_J6v for testing?

    As for this https://prnt.sc/y8Zu-nShU_mO filter, it disables our lazy loading from the theme and as I mentioned above, you do not have our HTML classes that are related to lazy loading from the theme, thus it won’t help at all.

    Also, I suggest disabling the server cache.

    Looking forward to hearing back from you!

    Kind Regards

    #558289

    ricardorbarroso
    Participant

    Hi Luke,

    Anything you need to do for testing – please do it – just put it into maintenance if it’ll affect the frontend.

    The theme’s disable lazyload doesn’t seem to change anything – but please test.

    I have temporarily disabled the server cache.

    We also have Cloudflare – but there’s a plugin in settings to clear or put into developer mode if needed.

    #559050

    ricardorbarroso
    Participant

    Hi Luke, any findings?

    #559100

    Luke Nielsen
    Keymaster

    Hello,

    I sent this topic to the developer’s team, they consider this issue as soon as possible so then I will let you know.

    Thank you for your time and patience.

    Kind Regards

    #560494

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    Please navigate to Elementor -> Settings -> Features -> disable the “Optimize Image Loading” option: https://prnt.sc/kYfcNpCGEnM7

    Thank you for your patience. After disabling it, clear the cache and check the issue again.

    Kind Regards

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