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theme license

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #253909

    [email protected]
    Participant

    the web developer that built my website installed my woodmart theme without a license and i just found out about it and i purchased the theme now i want to put the license code but i don’t know how to

    #253913

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please find here the detailed instruction on how to do that: https://xtemos.com/docs/woodmart/update-theme-2/

    If you still have any problems, please let us know.

    Best Regards

    #253934

    [email protected]
    Participant

    it only give the option to disactivate the theme, i need help

    #253962

    Hello,

    Your theme has been successfully activated. When the theme has not been activated it has this look: https://prnt.sc/wb1o91

    Best Regards

    #253982

    [email protected]
    Participant

    hello,
    i am still get this message error message when try to update

    WoodmartVersion: 5.3.4
    By XTemos

    Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Dismiss this notice.

    Enable auto-updates
    Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #254052

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, please provide FTP access to the private area.

    Best Regards

    #254205

    [email protected]
    Participant

    sent a privet message

    #254278

    Hello,

    The theme has been updated, please check now and let me know if you need any help.

    Best Regards

    #254288

    [email protected]
    Participant

    thanks for helping me with the update but now my stick headers are not work

    #254300

    [email protected]
    Participant

    everything is working now thanks

    #254353

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 11 posts - 1 through 11 (of 11 total)