Home › Forums › WoodMart support forum › theme license
theme license
- This topic has 10 replies, 2 voices, and was last updated 4 years ago by Elise Noromit.
-
AuthorPosts
-
December 27, 2020 at 2:27 pm #253909
[email protected]Participantthe web developer that built my website installed my woodmart theme without a license and i just found out about it and i purchased the theme now i want to put the license code but i don’t know how to
December 27, 2020 at 3:30 pm #253913
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please find here the detailed instruction on how to do that: https://xtemos.com/docs/woodmart/update-theme-2/
If you still have any problems, please let us know.
Best Regards
December 27, 2020 at 6:25 pm #253934
[email protected]Participantit only give the option to disactivate the theme, i need help
December 27, 2020 at 9:30 pm #253962
Elise NoromitMemberHello,
Your theme has been successfully activated. When the theme has not been activated it has this look: https://prnt.sc/wb1o91
Best Regards
December 28, 2020 at 4:01 am #253982
[email protected]Participanthello,
i am still get this message error message when try to updateWoodmartVersion: 5.3.4
By XTemosUpdate failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Dismiss this notice.
Enable auto-updates
Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signatureDecember 28, 2020 at 9:27 am #254052
Elise NoromitMemberHello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/
If you need help, please provide FTP access to the private area.
Best Regards
December 28, 2020 at 4:36 pm #254205
[email protected]Participantsent a privet message
December 28, 2020 at 11:20 pm #254278
Elise NoromitMemberHello,
The theme has been updated, please check now and let me know if you need any help.
Best Regards
December 28, 2020 at 11:42 pm #254288
[email protected]Participantthanks for helping me with the update but now my stick headers are not work
December 29, 2020 at 12:00 am #254300
[email protected]Participanteverything is working now thanks
December 29, 2020 at 8:33 am #254353
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
-
AuthorPosts
- You must be logged in to create new topics. Login / Register