Theme Options Panel not working
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I updated the Basel theme 5.5 today. After installing it, I find I cannot customize the view
of web with the Theme Options panel.It’s no working. Please check the picture below, it seems something wrong, how to fix it???
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Hello,
Thank you so much for purchasing our theme and contacting our support center.
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Thank you for your reply, I disabled some plugins, and here is the admin access
Hello,
Could you help to check what’s the problem with that wrong. I try again ,I have reinstalled the Basel theme again, but the Theme Options panel didn’t work as I have mentioned
Hello,
We have just tested your website and it works correctly. Here is a screenshot https://gyazo.com/f4b14a7b0d99e61cb53eae29524091a8
Kind Regards
Hello,
Thank you so much, I find it and seem it is the cache problem, I clear the cache in Chrome, It show!
Great, we are glad that you sorted it out. Let us know if you have any questions.
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