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Theme settings do not work
- This topic has 17 replies, 2 voices, and was last updated 3 years, 10 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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June 24, 2020 at 12:27 pm #206065
balyuk_toysParticipantHello. Help me please. When I try to save the settings in Theme Settings, the options page is displayed and the changes are not saved.
Attachments:
You must be logged in to view attached files.June 24, 2020 at 12:43 pm #206077
Aizaz Imtiaz AwanKeymasterHello,
I saw the screenshot you attached. Please deactivate all the third party plugins, activate parent theme.
Clear cache and check back. If the problem continues then provide admin panel login details of the website to check it myself and help you out accordingly.
Best Regards.
June 24, 2020 at 2:46 pm #206170
balyuk_toysParticipantI send login information
June 25, 2020 at 6:04 am #206280
Aizaz Imtiaz AwanKeymasterHello,
I have tried to login to your website and was unable to login. Please provide with correct admin
panel login details to check it myself and help you out accordingly.Best Regards.
June 25, 2020 at 8:31 am #206331
balyuk_toysParticipantSorry/ Please, try again
June 25, 2020 at 10:53 am #206375
Aizaz Imtiaz AwanKeymasterHello,
Sorry, but I am still unable to login to the website even if I use a proxy. Please provide with
correct admin panel login details to check it myself and help you out accordingly.Best Regards.
June 25, 2020 at 12:09 pm #206397
balyuk_toysParticipantPlease try again. I checked, you can go to the site
June 25, 2020 at 12:19 pm #206400
balyuk_toysParticipantPassword from admin panel attached
June 25, 2020 at 1:17 pm #206420
Aizaz Imtiaz AwanKeymasterHello,
I have tried login but still unable to login but still unable to login.
Video for Clarification: Under Private Content Area
Please disable the security plugin and then tell me to let me assist you further.
Best Regards.
June 25, 2020 at 2:20 pm #206448
balyuk_toysParticipantPlease, try again with this url
June 25, 2020 at 8:54 pm #206504
balyuk_toysParticipantor so come in, please. I don’t know why it doesn’t.
June 26, 2020 at 7:02 am #206575
Aizaz Imtiaz AwanKeymasterHello,
I have logged into your website and deactivated all the third party plugins and your website displayed 500 errors. Please check and fix the issue first to let me assist you further.
You can ask your hosting provider for help about the 500 internal server errors.
You can also read the following article for further help:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/Best Regards.
June 26, 2020 at 11:37 am #206667
balyuk_toysParticipantHello. 500 bug fixed
June 26, 2020 at 11:53 am #206675
Aizaz Imtiaz AwanKeymasterHello,
The PHP Max Input Var value is too small on your site: https://prnt.sc/t6wi93
Please ask your hosting providers to set the
php_max_input_vars
to5000
or above.Best Regards.
June 26, 2020 at 1:42 pm #206723
balyuk_toysParticipantFixed. Thanks
June 26, 2020 at 9:09 pm #206780
balyuk_toysParticipantThe PHP Max Input Var value 10000
Attachments:
You must be logged in to view attached files.June 26, 2020 at 10:42 pm #206784
balyuk_toysParticipantI give up. This is a critical error on my site. I can not take advantage of the theme. Can I give you FTP access? I did as you said. Only theme settings flew, translations flew.
Please help me solve the problem.June 27, 2020 at 8:56 am #206843
Aizaz Imtiaz AwanKeymasterHello,
I have visited your website and the php max input vars value is still the same as before.
It seems that your server is restricting you to change the value on your site.
Video for Clarification: https://jmp.sh/dcv8jIW
Please ask your hosting providers to increase the value and make sure that the value is increased on your website.
Then check back.
Best Regards.
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