Home Forums Basel – Premium Template theme settings, does not allow changes

This topic contains 5 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 day, 20 hours ago.

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  • #226342

    jiant
    Customer

    hi
    I can’t change any kind of setting in the theme settings panel. When I tried to modify something, it told me that it was saved correctly but it doesn’t make any changes.

    Tahnk you for your help

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    #226393

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated leave the plugins to deactivated for us to check and provide your site admin access to the private area.

    If you cannot keep the site without the plugins confirm the permit for us to deactivate them for the while of checking what may take up to 15 minutes.

    Best Regards

    #226558

    jiant
    Customer

    Hello, thank you for your answer.

    Actually have not more plugins installed, except yoastseo and MonsterInsights.I did not know that it could not work with these so ispresdincible plugins.
    Anyway I have disabled both and now it works fine.
    But…

    The problem is that now I need seo and webanalytic plugin, which plugin is compatible with the theme?

    Thank you

    #226574

    Hello,

    YOAS SEO free version works fine with the theme. You will have to find an equivalent for the second plugin or contact their support what they would suggest?

    Best Regards

    #226974

    jiant
    Customer

    Hello
    I’ll check it carefully.

    #226983

    Hello,

    If you have any questions please feel free to contact us.

    Best Regards

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