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Theme settings doesn't apply
- This topic has 8 replies, 2 voices, and was last updated 4 years, 7 months ago by
Elise Noromit.
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AuthorPosts
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March 31, 2021 at 9:38 pm #278041
juliusmeinl4ParticipantHi there,
Theme settings don’t apply. Any change from Theme Settings from dashboard doesn’t affect to the theme.
Please advise.
March 31, 2021 at 10:02 pm #278054
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.
Best Regards
April 1, 2021 at 3:48 am #278095
juliusmeinl4ParticipantHI Elise,
Thank you for your response,
I just shared the information. I also have the some pages headers are slided down. Such as product pages. A suggestion would be great. Thank you,
April 1, 2021 at 3:55 am #278098
juliusmeinl4ParticipantPlease use info below
April 1, 2021 at 4:22 am #278099
juliusmeinl4ParticipantHi Elise,
The problems was fixed by deactivating Siteground Caching problem. But We have another problem. When we click variation, it doesn’t change the image of the gallery.
Thank you,
April 1, 2021 at 12:40 pm #278221
Elise NoromitMemberHello,
You need to upload images to each variation, please read and follow the instruction: https://xtemos.com/docs/woodmart/variable-products-swatches/
If you have any questions please feel free to contact us.
Best Regards
April 1, 2021 at 2:25 pm #278254
juliusmeinl4ParticipantHi Elise,
It doesn’t load variation images to gallery. For example, we click beige color, Beige variation’s image must load on product gallery. But it doesn’t.
Please advise,
April 1, 2021 at 3:22 pm #278258
juliusmeinl4ParticipantI just recognized that this issue occurs for the products has more than one attribute option. Please see the link. Such as color and set. If it has only color either set, it works properly.
April 1, 2021 at 5:31 pm #278282
Elise NoromitMemberHello,
Yes, if the variation is based on two attributes, you should choose both to see the image changed.
Best Regards
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AuthorPosts
Tagged: theme setting
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