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Theme Settings Don't Change

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  • #246629

    kaanduran
    Participant

    Hello there.

    I’ve just bought WoodMart theme but I have a problem with this theme. When I want to make some changes on “Theme Settings” and click the “Save” button, the page direct to “404 Page”. Also another issue on header builder section. It never saves the page. Just wait on the progress screen.

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    #246676

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    In most cases, this issue may be connected to the PHP max input vars limit parameter in your web server configuration. You can check the current value for this parameter in your Dashboard -> WooCommerce -> System status. Usually, this parameter is not allowed to be changed on shared hostings so you will need to contact your host providers and ask to increase this limit. The recommended value for this is 5000.

    Also please make sure mod_security has been disabled. Please contact us if the problem presists.

    Best Regards

    #246917

    kaanduran
    Participant

    Thank you for your helping. Now, everything is working smoothly.

    #247023

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)