Theme Settings – Menu and Settings Buttons non-responsive – javascript:void(0);

Hello,

Recently I noticed I am unable to change any settings under Theme Settings for Woodmart. When hovering over any of the menu items under Theme Settings I see the following:

javascript:void(0);

When I attempt to click on anything, nothing happens. The “Save” button no longer seems to be displaying on any of the Theme Settings pages as well.

I have disabled all Plugins one by one and the issue remains. I also tried switching from the Child Theme to the Parent Woodmart Theme, but the issue remains.

Everything was working fine yesterday, and I’ve retraced my steps on what I had changed or installed that may have caused this. The last two things I installed Plugin wise are:

Imagify
Speed Kit (I have since removed this Plugin)

I deactivated these plugins, and every other plugin to try and fix this, but unfortunately that didn’t work 🙁

I am using “Redis Object Cache” and also “WP Rocket“, but I disabled both of those and the issue still remained, so I have since re-enabled them.

I do see this in the Google Developer console when accessing Theme Settings:

Failed to load resource: the server responded with a status of 500 () – admin.php:1
https://mywebsite.com/wp-admin/admin.php?page=xtemos_options&tab=general_section&tgmpa-dismiss=dismiss_admin_notices&_wpnonce=37537a0aab

I even deleted the Themes and reinstalled, but the error remains. I’ve reviewed my PHP settings and everything is the same as it was before, so I’m not sure why it is giving a 500 error for admin.php:1. Permissions on the file are 644 as they should be.

I have reviewed my PHP Error logs and this is showing whenever I access Theme Settings:

[22-Sep-2021 21:43:27] WARNING: [pool mywebsite.com] child 404126 said into stderr: "PHP message: PHP Fatal error:  Uncaught Error: Undefined constant "XTS\Options\Controls\AUTH_KEY" in /var/www/vhosts/mywebsite.com/httpdocs/wp-content/themes/woodmart/inc/options/controls/import/class-import.php:95"
[22-Sep-2021 21:43:27] WARNING: [pool mywebsite.com] child 404126 said into stderr: "Stack trace:"
[22-Sep-2021 21:43:27] WARNING: [pool mywebsite.com] child 404126 said into stderr: "#0 /var/www/vhosts/mywebsite.com/httpdocs/wp-content/themes/woodmart/inc/options/controls/import/class-import.php(48): XTS\Options\Controls\Import->generete_secret()"
[22-Sep-2021 21:43:27] WARNING: [pool mywebsite.com] child 404126 said into stderr: "#1 /var/www/vhosts/mywebsite.com/httpdocs/wp-content/themes/woodmart/inc/options/class-field.php(211): XTS\Options\Controls\Import->render_control()"
[22-Sep-2021 21:43:27] WARNING: [pool mywebsite.com] child 404126 said into stderr: "#2 /var/www/vhosts/mywebsite.com/httpdocs/wp-content/themes/woodmart/inc/options/class-page.php(491): XTS\Options\Field->render()"
[22-Sep-2021 21:43:27] WARNING: [pool mywebsite.com] child 404126 said into stderr: "#3 /var/www/vhosts/mywebsite.com/httpdocs/wp-content/themes/woodmart/inc/options/class-page.php(311): XTS\Page->display_sections()"
[22-Sep-2021 21:43:27] WARNING: [pool mywebsite.com] child 404126 said into stderr: "#4 /var/www/vhosts/mywebsite.com/httpdocs/wp-includes/class-wp-hook.php(303): XTS\Page->page_content()"
[22-Sep-2021 21:43:27] WARNING: [pool mywebsite.com] child 404126 said into stderr: "#5 /var/www/vhosts/mywebsite.com/httpdocs/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filter..."

I also have this PHP error, but I think it’s unrelated, as I saw it earlier while building my site and debugging:

[22-Sep-2021 21:46:05] WARNING: [pool valiantfate.com] child 404558 said into stderr: "PHP message: PHP Warning: Attempt to read property "menu_class" on array in /var/www/vhosts/valiantfate.com/httpdocs/wp-content/themes/woodmart/inc/functions.php on line 1012"

I am including WP Admin and FTP credentials for you to my website so you can take a look if required. Any help would be greatly appreciated! Thank you!

Attachments:

You must be logged in to view attached files.

**UPDATE**

I solved this! You can disregard this post. I was investigating the PHP Error Undefined constant “XTS\Options\Controls\AUTH_KEY” and took a look at my wp-config.php and realized that all my WordPress Security Keys/SALT variables were missing. I generated new ones using:

https://api.wordpress.org/secret-key/1.1/salt/

Tossed them into my wp-config.php and everything is working again!

Thank you!

Hello,

Thank you so much for purchasing our theme and contacting our support center.

We are glad that you sorted it out. Let me know if you need anything else.

Kind Regards
XTemos Studio

[Author]

Posts