Theme Update

Hi.

I am using child theme but when I want to update my main theme it gives this error and I dont see my activated domain in xtemos panel. Please help me.

Thank you

Attachments:

You must be logged in to view attached files.

Hello,

Please provide your site admin access and FTP

Best Regards

Hi

Thank you.

Hello,

Please navigate to Woodmart -> Theme license, press “Deactivate theme” and then activate the theme again. After that try to update the theme again.

Best Regards

Hi.

I deactive-reactive again but gives same error again.

By the way in my xtemos account activated domains starting with dot. Is this a problem?

Best regards.

Please, send us your purchase code so we can try to reactivate and update the theme for you.

Hi.

Sended.

Best regards.

Strange, but it still doesn’t work. It may be a problem with your server. In this situation, you can update the theme manually as described in our documentation https://xtemos.com/docs/woodmart/update-theme-2/

[Author]

Posts