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Theme Update Broke a couple of things

Viewing 23 posts - 1 through 23 (of 23 total)
  • Author
    Posts
  • #15263

    bellenista
    Participant

    Child theme no longer displays product page and unable to click into the wishlist page. Wishlist will link to the current product that you are currently in.
    I purged all cache. I will add an admin account below.

    #15264

    bellenista
    Participant

    I have fixed the wishlist feature. Somehow the plugin delinks the wishlist page in the settings. Happened to me before. Not sure why, possibly linked to the theme update.

    #15272

    Artem Temos
    Keymaster

    Hi,

    So everything works correctly now? Do you still have any issues?

    Regards

    #15279

    bellenista
    Participant

    Child theme still breaks product details page. Site currently have main theme activated.

    #15281

    Artem Temos
    Keymaster

    If the child theme breaks it then you need to check your customization made in its code. By default, there are any changes in the child theme and it can’t break anything. Did you make any changes?

    #15282

    bellenista
    Participant

    No I didn’t.

    #15283

    Artem Temos
    Keymaster

    In this case, you need to reupload original child theme downloaded from themeforest.

    #15287

    bellenista
    Participant

    Did not work for me, even after purge cache again.

    #15288

    Artem Temos
    Keymaster

    At the moment, we don’t see any errors. Could you please send a screenshot?

    #15289

    bellenista
    Participant

    You don’t see an error because it is currently on the main theme. If you want to log in and switch to the child theme, then click into one of the products to see what is going on. Please switch back to the main theme after you are done testing.

    #15290

    Artem Temos
    Keymaster

    Could you please disable caching plugins for a moment?

    #15291

    bellenista
    Participant

    It is disabled. By the way, visual composer seems to be broken as well. I cannot use it to edit the Home page. It just keeps spinning.

    #15292

    Artem Temos
    Keymaster

    But now the product page seems to work correctly. Could you check please?

    #15293

    Artem Temos
    Keymaster

    But now the product page seems to work correctly. Could you check please?

    #15294

    bellenista
    Participant

    Yes that is correct on my end. I guess I have to reinstall the cache plugin?

    #15295

    Artem Temos
    Keymaster

    Yes, you can try it. And be sure that you have cleared all the cache.

    #15296

    bellenista
    Participant

    seems like even reinstalling w3 total cache and clearing the cache will not work.

    #15297

    bellenista
    Participant

    can you see if your theme is now broken with w3 total cache or its something on my end?

    #15298

    Artem Temos
    Keymaster

    No, we don’t see any problems with our theme and cache compatibility.

    #15299

    bellenista
    Participant

    My home page is trying to load some weird resource that isn’t https. It is an image linking to dev.xtemos.com/new/wp-content/uploads/2016/05/batt-bik.png?id=23530. I believe this is throwing an error to my https status. I have attached an image.

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    #15301

    Artem Temos
    Keymaster

    Probably, there is some background for some row on the home page that has a background loaded from our development website. Simply remove it with Visual Composer.

    #15302

    bellenista
    Participant

    Oh wow, yeah I deleted that content and it also fixed my visual composer issue.

    #15303

    Artem Temos
    Keymaster

    Glad to hear that!

Viewing 23 posts - 1 through 23 (of 23 total)