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Theme update error

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  • #464105

    saif.pasha
    Participant

    We are getting an error message whenever we try to update the theme.

    Error message is: An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #464156

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Go to Dashboard -> Updates and click on Check Again.
    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Best Regards

    #464169

    saif.pasha
    Participant

    Thank you Aizaz, the theme was updated and the product images have improved. However, the image height still looks awkward. I tried to change the layout settings for the images however they are appearing vertical instead of horizontal.

    #464426

    Hello,

    Go to Theme Setting> Single product> Images and You can choose a different page layout depending on the product image size you need.

    The best solution is to upload images of the same size.

    Find our documentation tutorial about this here:
    https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

    If you have any questions please feel free to contact us.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)