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Theme update failed

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  • October 28, 2023 at 9:33 am #508044

    marketerjahidul
    Participant

    Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
    ====================
    How to solve is from my end, please

    October 28, 2023 at 2:29 pm #508110

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, feel free to contact us.

    Best Regards.

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