Theme update failed

[rashida.vc]

I tried updating the theme from wordpress dashboar from Version: 7.3.2 to 7.5.2 details or.It is showing the below error
Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Please let me know why this is happening

• This topic was modified 2 weeks, 3 days ago by rashida.vc.

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Go to Dashboard -> Updates and click on Check Again.

5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

Regards

Done as per the above steps.But still update is not possible.
Also the website is causing huge load to server with this theme installed.Please check.
Many product widgets are missing

Please deactivate the theme license on your website and keep all plugins that are not related to our theme temporarily turned off so we can check this on your website.

[rashida.vc]

Please check now
deactivated the theme license on our website and all plugins that are not related to your theme temporarily turned off

• This reply was modified 1 week, 6 days ago by rashida.vc.
• This reply was modified 1 week, 6 days ago by rashida.vc.

Please update me asap once you check as this our live website

Try to activate and update the theme now. Let me know if it works.

checked .Unfortunately same issue.Please check the attatchment

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We have fixed this issue and updated the theme on your website. Please test how it works now.

Thank you.
But it is found that some of the layouts including banner section ,product listing etc are missing.Can you please let me know why this is happening

Hello,

Please create a new topic on our support forum and provide more details about the problem. Our specialists will check this and help you asap.

Kind Regards

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