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Theme Update Issues
- This topic has 7 replies, 2 voices, and was last updated 4 years, 6 months ago by Elise Noromit.
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AuthorPosts
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May 30, 2020 at 3:23 am #199078
fstudioParticipantHello I had issues updating my website, I follow your video:
https://www.youtube.com/watch?v=KX2bMOv6TLU&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=7&t=0s
But I doesn’t work for me, problems are:
1. Footer Change
2. Header Change
3. Some links missing
So far is what I noticed…Coul you please help me address this issue?
Website is
https://tcdistributioninc.comI have a plug in ALL IN ONE that help me revert that, but it has been a mess, I need help please
Thank you so much
May 30, 2020 at 3:32 pm #199250
Elise NoromitMemberHello,
Please restore your site from the backup as it was before the update, check the credentials as I cannot log in and provide your FTP access to the private area (I will use FTP if any problems occur in admin panel)
Best Regards
May 30, 2020 at 11:34 pm #199328
fstudioParticipantHello thank you for your response, please check the details below
May 31, 2020 at 2:24 pm #199444
Elise NoromitMemberHello,
I see. Please restore the site from backup once more. Deactivate and delete CMB2 and Redux Frameworks they are no more needed.https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/ Deactivate the plugins not related to the theme, update the theme automatically and check the issue. https://xtemos.com/docs/woodmart/update-theme-2/
Best Regards
June 2, 2020 at 6:38 pm #200040
fstudioParticipantThank you Elise, now theme is up to date, only issue that I have now, after doing all. The wishlist/compare plugins are not working, what solution do you suggest to that?
new password below:
Thank you so much for your help!
warm regardsJune 2, 2020 at 8:37 pm #200080
Elise NoromitMemberHello,
Please check these instructions: https://xtemos.com/docs/woodmart/woodmart-compare/ and https://xtemos.com/docs/woodmart/woodmart-wishlist/
Best Regards
June 2, 2020 at 10:23 pm #200099
fstudioParticipantDear Elise compare & wishlist are working,now but in Compare page there’s a side bar on the right, how can I get rid of it, I cannot find a way, thanks again for your support
June 3, 2020 at 7:35 am #200169
Elise NoromitMemberHello,
Please enter the comapte page and set “Without” in the page settings https://xtemos.com/docs/woodmart/options-for-pages/
Best Regards
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